Pythogen

Pythogen respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website, apps, downloads, and related services.

1. Who we are

Pythogen is an independent software brand that builds apps, tools, and digital products. Our official website is pythogen.dev.

2. Information we collect

We try to collect as little personal information as possible.

Depending on how you use our website or apps, we may collect:

Information you provide directly, such as your email address if you contact us, subscribe to updates, report a bug, or request support.
Basic technical information, such as browser type, device type, operating system, pages visited, and general usage data.
App-related information, such as crash reports, version numbers, system compatibility details, and bug reports, only when needed to improve our products or provide support.
Download-related information, such as which app version was downloaded, for security, analytics, and product improvement.

We do not intentionally collect sensitive personal information.

3. How we use your information

We may use collected information to:

Provide and improve our website and apps.
Respond to support requests, bug reports, and messages.
Send product updates, release notes, or newsletters if you signed up for them.
Improve app stability, performance, and user experience.
Detect abuse, prevent fraud, and protect our website and downloads.
Comply with legal obligations when required.

4. Email and newsletters

If you subscribe to updates, we may use your email address to send product news, release announcements, changelogs, and important notices.

You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us.

We do not sell your email address.

5. Analytics

We may use privacy-friendly analytics tools to understand how people use our website and improve our products. Analytics may include information such as page views, device type, browser type, country-level location, and referral sources.

We do not use analytics to personally identify you.

6. Cookies

Our website may use cookies or similar technologies for basic functionality, analytics, security, and performance.

You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

7. App data

Canvas for Mac and other Pythogen apps are designed to respect user privacy.

Unless clearly stated inside the app, our apps do not upload your personal files, wallpapers, images, videos, or private content to Pythogen servers.

Files you import into an app are intended to stay on your device unless you choose to share, export, or upload them somewhere yourself.

8. Third-party services

We may use trusted third-party services for hosting, analytics, email delivery, downloads, security, and support.

These services may process limited information only as needed to provide their services. Their use of information is governed by their own privacy policies.

9. Data sharing

We do not sell your personal information.

We may share limited information only when:

It is needed to provide our services.
It is required by law.
It is needed to protect our rights, users, website, or apps.
You have given permission.

10. Data security

We take reasonable steps to protect your information. However, no website, app, or internet service can be guaranteed to be 100% secure.

You should only download Pythogen apps from our official website: pythogen.dev.

11. Data retention

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, unless a longer period is required by law.

Support emails, bug reports, and newsletter data may be retained as needed to provide support, maintain records, and improve our products.

12. Your rights

Depending on your location, you may have the right to request access, correction, deletion, or restriction of your personal information.

To make a request, contact us at: privacy@pythogen.dev

13. Children’s privacy

Pythogen products are not designed to knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided personal information to us, please contact us and we will take appropriate action.

14. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page.

15. Contact

For privacy questions, contact: privacy@pythogen.dev